Hi All!
Fulfillment centre in the USA, which processes our ecommerce parcels, charges us with some fees, not indicated in SLA, but indicated on their platform . For example, when they have our unknown goods, like returns, and we don't confirm them these returns and don't create WRO, they charge us 25 USD/ day per each such Unknown Receiving Order. They just tell- these fees are indicated in the terms on our platform. I guess, if these fees are indicated on their platform, but not indicated in SLA - they can't apply them. Is it correct, or there is some disclaimer in legislation, which permits fulfillment centres to apply terms, indicated on their platform, and not indicated in the SLA? Thank you.
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