E-commerce has made retail shopping as easy as clicking a button, and telehealth has already brought some of those conveniences to health care. Now, companies are trying to figure out how to use the tools of e-commerce to improve the health care supply chain.
How can health care suppliers still guarantee patients are receiving top-notch care even if it is in an expedited manner? Matt Blois tries to answer that question and looks deeper at the help e-commerce services can provide to hospitals and doctors.
Blois welcomes Matt Burns, director of e-commerce solutions at the group purchasing organization Premier. They talk about the challenge of creating an e-commerce-type of experience for patients when it comes to diagnostics, drugs or medical supplies needed for specialized care.
You can find more Medically Necessary episodes and recaps for all our live podcasts here.
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