TLDR: My business and Fedex filed CBP duty protests on the same day. What happens? Who gets the refund?

Fedex royally screwed up our entry, causing us to owe thousands more than we should have in US duties then didn't respond to help us until after liquidation occurred.

So they wanted about $1100 in protest fees to do it on our behalf. I said no way, do it for free you screwed up.

A day later I opened an Protester Account in ACE and took an entire day to file the protests myself on 8/20.

So Fedex emails me on 8/27 saying Surprise! We already filed for you on 8/20 (same day as we did) and reduced the fee to $500! Pay up!

Does anyone know what happens now? Does CBP take the earliest filed protest and pay a refund to them? Because in our protests we asked for the money to be sent back directly to us.

submitted by /u/benignpolyp
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