The blogs and podcasts seem to suggest that traditional freight brokers take a long time to offer quotes, can be unreliable and a few other such negative things. Loadsmart and such new age brokers with their so called AI systems are introduced as a solution of all the problems caused by traditional brokers. Such one sided portrayal (everything about "A" is bad and everything about "B" is good) makes me skeptical. Thank is why I am posting this question here.
Have any of you here used these new age brokers like Loadsmart? What has been your experience with them? Is freight with these new age brokers cheaper? Or, does a business pay more in using them in exchange for the so called immediate and reliable pricing, API ability and all that?
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